FAQ

Getting started

A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 30 Jul 20256,163
OKX Beginner's Guide
Published on 20 Mar 2023Updated on 22 Aug 20251,500
How do I link an authenticator app?
Published on 29 Aug 2023Updated on 20 Aug 202514,184
How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 5 Aug 2025127,177
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 5 Aug 20254,531
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 22 Aug 202512,728
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 24 Jul 202518,295
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 4 Jun 20255,301
What's demo trading and how do I use it?
Published on 12 Dec 2023Updated on 7 Jun 2025823
What's OKX Web3 wallet?
Published on 5 Sept 2023Updated on 18 Jun 202597,896
How do I create/import an OKX wallet?
Published on 24 Aug 2023Updated on 16 Jul 20253,498
What's a private key/seed phrase?
Published on 24 Aug 2023Updated on 16 Jul 20252,204
How do I manage my assets in my OKX wallet? (app)
Published on 25 Sept 2023Updated on 14 Jul 202516,019
What should I do if I forget my OKX wallet password?
Published on 28 Oct 2022Updated on 23 Jul 202511,569
OKX wallet FAQ
Published on 24 Aug 2023Updated on 25 Jul 20252,757

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