FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 11 Aug 202539
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025136
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 22 Aug 2025
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 20 Aug 202514,184
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 July 20259,687
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 July 20253,615
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,670
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20251,639
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,555
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,708
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,665
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Aug 202512,700
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20259,526
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 6 Aug 20253,743
- How do I download my account statements?Published on 6 Nov 2024Updated on 20 Aug 202535
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