- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 3 Dec 2025164
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 17 Nov 20256,559
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 15 Dec 2025375
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202535
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 6 Jan 202625
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 27 Oct 202535
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 6 Jan 20261,667
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 30 Dec 2025344
- How do I navigate to and customize notification settings?Published on 8 Oct 2025Updated on 6 Nov 202510
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 15 Oct 202513
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 10 Oct 2025394
- How do I qualify as an Accredited Investor?Published on 8 Apr 2025Updated on 17 Nov 20253
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Dec 20256
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 15 Oct 2025130
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202531
Showing 31-45 of 77 articles