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TradingView Subscription Codes – Terms and Conditions
Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.Published on Jul 23, 2025Updated on Sep 9, 2025FAQ3How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 2025FAQ1How do I update my email?
Enter the code accordingly.Published on Sep 6, 2023Updated on Oct 15, 2025FAQ1How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on Aug 22, 2023Updated on Apr 1, 2026FAQ384How do I buy crypto with BLIK?
by doing the following: Open your bank's app to retrieve the BLIK code Select the code for BLIK from your bank's app Navigate back to OKX app Enter code to submit.Published on Aug 20, 2025Updated on Dec 31, 2025FAQ5Introduction of rules on OKX brokers
Brokerage Model Apply broker code to OKX, and place orders via broker code + the user's API Key Authorize users to jump to the OKX OAuth page, and place orders with broker code + the user's authorization code User 1. Create an account in OKX and automatically generate an API Key. 2. Register and bind their API Key with the broker. 3. After binding, when the user places an order in the broker, the broker will send it to OKX via broker code + the user's API Key. 1. Create an account in OKX 2.Published on Feb 20, 2023Updated on Feb 12, 2026Product documentationHow do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Mar 3, 2026FAQ27,126Introduction to OKX's Sub-Broker
After becoming a broker at OKX, a broker code is generated and transaction made will require the broker code. Similarly, after becoming a sub-broker, the account will have their own sub-broker code. Users using the Broker will have a Broker Code when placing an order. Once Sub-broker settings are configured, the system generates a Sub-broker Code for the Sub-broker. Users who use the Sub-broker will have the Sub-broker Code when placing orders.Published on Jul 15, 2023Updated on Apr 21, 2025Product documentationHow can you protect yourself from a phishing attack?
OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,6884 Steps to Keep Accounts Safe
It will show a OR code. Step 3 Open Google Authenticator App, and select “Account Setting”- “Scan barcode”. Your phone will appear 6-digital code after scanning QR code. Step 4 Complete setup by entering the 6-digital code. Google Authenticator will now be linked to your OKX account. Other Safety Tips 1. Users should modify the login password regularly, and try to avoid using the password has been used. Users do not use the same password for different sites. 2.Published on Oct 3, 2017Updated on Nov 17, 2025AnnouncementsMy phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on Aug 1, 2024Updated on Jan 27, 2026FAQ7How do I deposit EUR with a debit or credit card?
I received a verification code while trying to complete a transaction. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.6. My card transaction was declined, but I still see money deducted. When will I get my refund?Published on Feb 12, 2026Updated on Feb 13, 2026FAQHow do I link an authenticator app?
Once your authenticator app is ready, select I've downloaded one to continue Use your authenticator app to scan the QR code, or manually enter the setup code in the authenticator app Note: As different applications may have different interfaces or settings, you may follow the instructions in your authenticator app Once you've added your OKX account to the authenticator app, select Continue Verify new authenticator app by obtaining the 6-digit verification code from your app and Confirm to completePublished on Aug 29, 2023Updated on Apr 3, 2026FAQ16,018What can help prevent P2P crypto scams and protect my assets?
Avoid scanning QR / providing verification code: Don't scan QR codes or share verification codes with others, as doing so may result in unauthorized access to your account. Please note that our customer service team will never ask you to scan a QR code or provide verification codes through any communication channel. Always stay alert and protect your account information.What are the common types of P2P crypto scams?1.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,459How do I secure my exchange account?
Anti-phishing code An anti-phishing code protects users from email phishing attacks — like those described earlier — by helping them authenticate emails sent by us. Select the Anti-phishing Code option under the Advanced Security section on the Security option and create any code of your choice. Once done, select Get code for SMS verification, enter the received code or the one provided by your authenticator app, and select Confirm to proceed.Published on Jun 12, 2024Updated on Mar 23, 2026FAQ1,312