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- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Dec 3, 2025181
- Passkey FAQPublished on Mar 19, 2025Updated on Mar 4, 2026113
- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on Oct 15, 2025134
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Sep 27, 202537
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Sep 27, 202529
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Feb 12, 202617,020
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Mar 4, 2026709
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Oct 15, 202577
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Sep 8, 202567
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Feb 9, 202652
- How do I download my account statements?Published on Nov 6, 2024Updated on Mar 4, 202670
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Feb 2, 202650
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Dec 1, 20256
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202532